In a quiet room, away from the hustle and bustle of business innovators at AVEVA World 2025, I sat down with Kim Custeau, the Govt Vice President of Portfolio Administration at AVEVA.
Keen to start our dialog, Kim clarified her position at AVEVA. She defined her accountability to make sure that AVEVA’s choices align with buyer calls for in an ever-evolving market by investing in client-focused options. “At AVEVA, I’m liable for portfolio technique, aligning the enterprise targets with the fitting merchandise and modifications. We give attention to defending and nurturing our present buyer base whereas additionally investing in new options,” she stated.
One of many key options Kim talked about is CONNECT, AVEVA’s flagship industrial intelligence platform. This platform offers on-demand cloud companies, enabling groups worldwide to collaborate in real-time throughout varied industrial ecosystems. As an efficient device for predicting outcomes and bettering effectivity, CONNECT permits customers to share trade knowledge on the cloud, enhancing workflow fashions and driving digital transformation throughout sectors similar to manufacturing, marine, and vitality.
CONNECT gives a complete view of business knowledge to handle essential ache factors that hinder effectivity. By integrating accomplice purposes with AVEVA’s proprietary software program, CONNECT delivers a big selection of digital options inside a single platform, bettering industrial workflows and creating interoperability between software program purposes for the good thing about prospects. Kim elaborated, “We goal to create an open and agnostic platform, seamlessly integrating AVEVA software program and third-party options. This ensures that every little thing plugs in and works collectively easily.”
For customers, CONNECT simplifies the method: with a single click on, prospects can publish their industrial knowledge to the cloud, permitting third events easy accessibility by means of user-friendly API integration and a group characteristic that facilitates sharing insights and knowledge.
For example the real-world influence of knowledge sharing by means of CONNECT, Kim shared an instance involving a mining buyer in South Africa. “Our answer permits them to push knowledge to the cloud, granting their service suppliers and companions entry to essential data and enabling enhanced gear efficiency evaluation. Within the mining trade, knowledge sharing by means of our platform empowers specialists—similar to universities in South Africa—to supply insights that assist all the trade function extra successfully.”
Information high quality is paramount for CONNECT and data-driven software program options normally; poor-quality knowledge results in subpar outcomes, whereas high-quality knowledge yields invaluable insights for stakeholders. CONNECT offers context to knowledge from a number of linked methods, enabling better-informed choices. For instance, integrating temperature, course of, and engineering knowledge gives stakeholders a broader context for fixing particular industrial issues.
AVEVA has a big influence on varied industrial sectors; nonetheless, Kim expressed a need to see the corporate broaden additional into industries similar to marine, significantly shipbuilding. “Doing extra within the marine sector means forging stronger partnerships, amplifying our message, and integrating deeper into shipyard operations,” she said. Increasing AVEVA’s “45% market share in ship design” is a prime precedence, together with specializing in key sectors and knowledge facilities the place AVEVA software program can tackle essential challenges in high quality and vitality effectivity purposes.
Trying forward, AVEVA plans to incorporate purposes from each its personal choices and people of companions on the CONNECT platform, additional rising the worth it offers to prospects. As we wrapped up our dialog, Kim mirrored on her 40 years with the corporate, describing her expertise at AVEVA World because the “greatest week of the 12 months,” a sentiment I may simply see throughout my quick time on the occasion.