Kingstown, Saint Vincent and the Grenadines, October fifteenth, 2026, Chainwire
On October 15, with the assistance of impartial safety researchers, we discovered a vulnerability affecting one of many integrations used on the ChangeNOW web site. The vulnerability has now been fastened.
We presently haven’t any proof that it was exploited. However we can also’t assume that the researchers who reported it had been the one ones to seek out it. Due to that, we’re wanting on the totally different potential eventualities and warning purchasers concerning the info that would probably have been uncovered. This may increasingly embody e-mail addresses and transaction particulars.
Please be aware ChangeNOW’s transaction infrastructure was not affected, and buyer funds had been by no means in danger.
The primary factor purchasers ought to be careful for now’s suspicious or fraudulent messages. A phony message might reference actual transactions or help to seem reliable. In the event you get an surprising message that appears prefer it’s from ChangeNOW, please examine the sender earlier than responding, clicking on any hyperlinks or giving any info. We solely contact purchasers by way of [email protected] and we are going to by no means ask for a personal key, seed phrase, or any password by e-mail.
Individuals contact our help and compliance groups as a result of they belief us with info they’d not share publicly, and we perceive the accountability that comes with that. We’ve got no indication this vulnerability was exploited, however we imagine it is very important warn of the potential dangers slightly than wait till there may be whole certainty.
Our purchasers are on the middle of what we do, and we’re persevering with to improve the safety of our merchandise. One of many actions we’re taking is the launch of NOW AI, a devoted safety lab with a mission to boost the safety normal throughout all ChangeNOW merchandise. We wish to apply the identical expertise to the defensive aspect to identify hazard earlier and bake stronger safety into our merchandise, particularly as AI makes malicious motion simpler to automate and broaden.
Right this moment’s case solely made the necessity to transfer quicker extra apparent and it accelerated the launch of NOW AI. We’ll publish extra particulars on our plans, what it covers, and the way it is going to be used throughout ChangeNOW on a devoted web page on our web site quickly. Keep tuned.
About ChangeNOW
ChangeNOW.io is a crypto tremendous app constructed for each crypto transfer, giving newcomers, professionals, and companies the instruments they should entry Web3 finance in a easy and safe method.
Since 2017, ChangeNOW has grown from a quick, safe, and limitless on the spot trade right into a trusted platform the place storage, swaps, buying and selling, staking, and asset administration are coated in a single easy expertise for hundreds of thousands of purchasers worldwide.
Contact
PR CrewCHN Group LLC[email protected]
